From the Help Desk folks:
We are glad to notify you that CRMdesk (CAP Helpdesk) major system update is scheduled to be deployed on Saturday night, June 20, between 2AM and 4AM CST (GMT-6) (local Chicago time).
The CAP Helpdesk system will be unavailable during this period. We apologize for the inconvenience, and thank you for your patience.
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